Privacy Policy

Last updated: 11/05/2026

1. Introduction

This Privacy Policy explains how Staycation Cat Care (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website and services.

We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 2. Who we are

Staycation Cat Care is a cat sitting service based in the United Kingdom.

Contact details:

3. What personal data we collect

We only collect personal data that you voluntarily provide through our contact form. This includes:

  • Name

  • Email address

  • Message content

We do not collect any payment information or sensitive personal data through the website.

4. How we use your data

We use the information you provide to:

  • Respond to your enquiries

  • Provide information about our cat sitting services

  • Arrange or discuss bookings if requested

  • Maintain basic records of communications

We do not sell, rent, or trade your personal data to third parties.

5. Lawful basis for processing

Under UK GDPR, we rely on the following lawful bases:

  • Legitimate interests – to respond to enquiries and manage our business communications

  • Consent – when you voluntarily submit your details via the contact form

6. Data retention

We keep personal data submitted via the contact form only for as long as necessary to:

  • Respond to your enquiry

  • Maintain records of business communications

After this period, your data will be securely deleted.

7. Cookies and Google Analytics

Our website uses cookies to improve user experience and analyse website traffic.

We use Google Analytics to collect anonymised information about how visitors use our site, such as:

  • Pages visited

  • Time spent on the website

  • General location (e.g. city-level data)

  • Device and browser type

This information does not identify you personally.

Google may process this data in accordance with its own privacy policy.

You can opt out of Google Analytics tracking by installing the browser add-on provided by Google.

8. Data sharing

We do not share your personal data with third parties except:

  • If required by law

  • If necessary to protect our legal rights

Google Analytics may process anonymised usage data as described above.

9. Your data protection rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us using the details provided above.

10. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

11. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

12. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Staycation Cat Care

Email: sophie@staycationcat.care